About
Born in Tokyo,
Born in Tokyo,
built for the world.
Recustomer is the post-purchase platform for ambitious commerce brands. From returns and exchanges to tracking, preorder, and revenue recognition — built in Tokyo since 2017, deployed at 500+ brands worldwide.
2017
Founded in Tokyo
500+
Brands deployed
APAC
Expanding globally
Headquartered in Ginza, where the conversations happen.
Company profile
The numbers behind Recustomer.
A Tokyo-headquartered company building the post-purchase layer for global commerce. Founded in March 2017 by Yasuhiro Shibata.
- Company Name
- Recustomer Inc.
- Business Description
- Development and operation of Recustomer
- Headquarters
- GINZA-QUINT 8F, 5-14-1 Ginza, Chuo-ku, Tokyo 104-0061, Japan
- Phone
- 03-5829-8330
- Founded
- March 2017
- Representative Directors
- CEO Yasuhiro Shibata
COO Shota Tsujino - Banking Partners
- Mizuho Bank, Azabu Branch
Japan Finance Corporation, Ueno Branch
Higashi-Nippon Bank, Tsukishima Branch
Work with us
Run post-purchase on Recustomer.
Book a 30-minute scoping call. We'll map your funnel and put numbers on the opportunity.