Pricing for growing brands

Start free.
Scale on SaaS when you grow.

Checkout+ and Deferred Purchase are completely usage-based — no monthly fee. Add the SaaS suite when you need Tracking, Cancel, Returns & Exchanges, or Delivery Promise.

Book a demo → See plans ↓
Four ways to start All prices in USD · talk to sales for detailed pricing
Usage-based

Free

Start with revenue-generating products. No monthly fee, ever.

Always
$0 / month
  • Checkout+ Self-funding post-purchase upgrades
  • Deferred Purchase Try Before You Buy · Preorder · Back in Stock · Rent · Trade-in
  • Pure usage-based Pay only on revenue or kept-sale conversion
Book a demo → No monthly fee
SaaS · Starter

Starter

For brands ready to own post-purchase end-to-end.

Starting at
$159 / month
  • Tracking
  • Cancel
  • Returns & Exchanges
  • Delivery Promise
Book a demo → Up to 2,000 shipments / mo*
SaaS · Growth

Growth

Higher volume, advanced configuration, priority support.

Starting at
$292 / month
  • Tracking
  • Cancel
  • Returns & Exchanges
  • Delivery Promise
Book a demo → Advanced features
Enterprise

Enterprise

Custom volume, SLAs, and dedicated CSM.

From sales
Custom
  • Everything in Growth
  • Unlimited volume
  • SLAs & dedicated CSM
  • Checkout+ Offset Program
Talk to sales → Tailored to your operation

* Prices reflect a starting plan for up to 2,000 shipments per month. Volume above that scales transparently — book a demo for a quote tailored to you.

Compare plans

What's included, side by side.

Every plan ships with Checkout+ and Deferred Purchase included. SaaS plans add the operational suite — volume, support, and configuration scale with your tier.

  Free $0 / month Starter from $159 / mo Growth from $292 / mo Enterprise custom
Revenue products
Checkout+ (free returns, protection, offset)
Try Before You Buy
Preorder
Back in Stock
Rent to Own
Trade In & Buyback
Checkout+ Offset Program Upsell revenue covers platform fee
Returns & Exchanges
Self-serve returns portal
Refund + store credit + exchange
Variant + instant exchange
Bonus credit incentives
Gift receipts & gift returns
Cross-border returns
Fraud prevention
Carrier rate shopping
Tracking
Branded tracking page
Carrier connectors50+90+90+
Email + SMS notifications
Upsell & review modules
Custom domain
Delivery Promise (EDD)
PDP / cart widget
AI-learned lead times
Per-region overrides & ranges
Multi-warehouse routing
Cancel
Self-serve cancel button
Real-time shipping awareness
Multi-system propagation
Workflow integration
Volume & infrastructure
Shipments per month—2,00010,000Unlimited
Test environment
Webhooks + API
Audit log + SOC 2 export
SLAs & uptime guarantee
Support
Help center knowledge base
Email support
Dedicated onboarding
Dedicated CSM
Quarterly performance review

Need a specific feature mapping for your stack? Book a demo.

FAQ

Answers, before you ask.

For anything else, our sales team replies within 4 business hours, every weekday.

Book a demo →
Why is the SaaS plan price "starting at"?

Prices shown reflect a plan for up to 2,000 shipments per month. Volume above that scales transparently with your shipment range — book a demo and we will quote a plan tailored to your size.

Are Checkout+ and Deferred Purchase really free?

Yes. No monthly SaaS fee. Pure usage-based — you pay only when the product generates revenue or a kept sale.

Can I start with just the free products?

Absolutely. Many brands start with Checkout+ and Deferred Purchase, then add the SaaS suite when their volume justifies it.

What's the difference between Starter and Growth?

Both plans give you Tracking, Cancel, Returns & Exchanges, and Delivery Promise. Growth lifts volume limits and adds advanced configuration (multi-region routing, custom carrier rules, priority support). Book a demo to see which fits your operation.

Is there a setup fee?

Starter and Growth include implementation at no extra cost, and the free products have no implementation at all. Enterprise carries a one-time setup fee covering custom integration, multi-region routing, SLA setup, and dedicated CSM onboarding — quoted as part of your demo.

Get started

Start free today. Pricing tailored on the call.

A 30-minute scoping call. We will quote a plan against your real volume — and walk you through how brands at your stage actually use Recustomer.

Book a demo → See Enterprise pricing